Investigator Corporate Security


Progress Residential


Atlanta, GA



As a Investigator Corporate Security at Progress Residential, you will play a critical role in ensuring the security and safety of our properties, residents, and employees. The right candidate will be hands-on, analytical, and adept at managing relationships both internally and externally. This role demands a keen understanding of the investigative process, timely incident response, and effective communication across multiple channels.


  • Initiate and nurture partnerships with local market law enforcement agencies.
  • Attend regular meetings, forums, and events to represent Progress Residential's security interests and build a network.
  • Participation in local law enforcement community meetings and committees to strengthen our leadership ties within the communities we operate in.
  • Act as the primary contact between the company and law enforcement, facilitating effective communication and mutual support.
  • Collaborate with law enforcement to address and mitigate risks and threats related to properties and residents.
  • Provide immediate on-site response to homes reporting suspicious activities including but not limited to trespassing, rental fraud, possession of stolen goods, and vandalism.
  • 24/7 Incident Response Management: Lead the incident response process, coordinating efforts to identify, investigate, and respond to security incidents while communicating with stakeholders to keep them informed and engaged.
  • Assess and mitigate potential threats/risk by conducting on-site risk assessments and implementing strategies for the security of employees and customers.
  • Oversee and ensure the timely and accurate dissemination of emergency communications.

Please see complete job description online.


  • Bachelor's degree in Criminal Justice, Security Management, or related field. (Preferred)
  • 5+ years of experience preferably in law enforcement, mediation / dispute resolution, fraud or risk investigations, crisis management, Trust & Safety, or a similar role
  • Demonstrated ability to manage sensitive investigations
  • In-depth knowledge of legal and ethical guidelines related to investigations.
  • Excellent communication skills, both written and spoken to engage with customers, external partners, and senior company leadership in a tactful and diplomatic manner
  • Excellent time management, negotiation, and conflict resolution skills
  • Exceptional judgment, adaptability, and levelheadedness
  • Ability to respond quickly and effectively to emergencies.
  • Familiarity with local, state, and federal laws related to property, privacy, and corporate security
  • Available for on-call rotations, weekends and evenings as needed
  • Ability to relate well with others and establish strong working relationships
  • Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
  • Must possess valid driver’s license in the working state


How to Apply:

Apply online




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