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MSU/SEC Business Continuity Alliance Workshops

MSU/SEC Business Continuity Alliance Workshops


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The following is a list of workshops offered through the MSU/SEC Business Continuity Alliance that are facilitated by Michigan State University staff with extensive public- and private-sector experience in preparing for, responding to, and recovering from the impact of critical incidents, including man-made and natural disasters. Additionally, the team is experienced in developing public-private partnerships for crisis management and business continuity at the city, county, and regional levels.  If business continuity and crisis management are among your job responsibilities, you may also want to consider joining the MSU/SEC Business Continuity Alliance Working Group.

The workshops include:

  1. Corporate Crisis Management Team Briefing
  2. Corporate Crisis Management Tabletop Exercise Orientation
  3. Corporate Crisis/Incident Management Team Roles and Responsibilities with a Generic Tabletop Exercise
  4. Corporate Crisis/Incident Management Training and Site-Specific Tabletop Exercise
  5. Crisis Management Training, Risk Assessment, Site-Specific Tabletop Exercise
  6. Enhancing Business Continuity/Preparedness through Public-Private Partnerships
  7. Organizational Preparedness/Business Continuity through Public-Private Partnerships
  8. Tabletop Exercising through Public-Private Partnerships, Site-Specific
  9. Organizational Risk Assessment

These workshops are designed for the Corporate Crisis Management Team and/or Incident Management Team within businesses, government agencies or nonprofit organizations, or for a Community Partnership Team. (We have provided a brief definition of these target audiences below.) Workshops can be modified to meet the specific needs or concerns of the customer.  

Target Audiences

Corporate Crisis Management Team – A group of senior-level executives representing the most important business units of the company who meet together during a crisis or disaster that impacts the company’s business operations. The team considers the ramifications of the disaster on the operations of the company and provides support to the Incident Management Team. The Corporate Crisis Management Team deals with strategy and coordination.

Incident Management Team – A group of managers at the scene of the crisis or disaster representing the various business units of the company. Team members provide resources and expertise in managing the disaster, and they support public-sector responders and recovery processes. The team keeps the Corporate Crisis Management Team informed of events and requests additional support from other company entities as needed.

Community Partnership Team –Public- and private-sector organizations that want to partner with external entities for joint preparedness, response, and recovery on a city, county, or regional level.

Workshops

#1. Corporate Crisis Management Team Briefing

Length: One facilitator leads this 2-hour workshop.
Designed for: Members of the Corporate Crisis Management Team.
Presentation Format: Lecture and Power Point with questions and brief discussion.
Content includes:

  • Statistical data regarding business recovery
  • Importance of a corporate crisis management team
  • Interaction, operations, and organization of a corporate crisis management team
  • Regulatory guidance; e.g., NFPA 1600
  • Members’ roles and responsibilities
  • Matrix of when these responsibilities are usually activated
  • How the corporate crisis management team interfaces with the public sector
  • Training/exercise options

#2. Corporate Crisis Management Tabletop Exercise Orientation

Length: One facilitator leads this 2-hour workshop.
Designed for: Members of the Corporate Crisis Management Team and alternates who have no prior exposure to the concepts of tabletop exercising. Members should have a basic understanding of Corporate Crisis Management Team concepts, roles and responsibilities.
Presentation Format: This is a highly facilitated, interactive orientation designed to engage each member of the team through a tabletop exercise process. The exercise will be generic and may cover a kidnapping, workplace violence, explosion, natural disaster, or other event.
Content includes:

  • Exploring team member roles and responsibilities
  • Utilizing problem-solving and decision-making processes
  • Examining options for response and recovery actions
  • Validating existing procedures
  • Identifying potential shortfalls
  • Affirming role definition and responsibilities

 #3. Corporate Crisis/Incident Management Team Roles and Responsibilities with a
Generic Tabletop Exercise

Length: One facilitator leads this 4-hour workshop.
Designed for: Corporate Crisis Management Team, Incident Management Team, and their alternates.
Presentation Format: Lecture and PowerPoint with questions and discussion, followed by a highly facilitated, generic exercise that may cover a kidnapping, workplace violence, explosion, natural disaster, or other event.
Content includes:

  • Statistical data regarding business recovery
  • Importance of a crisis management team/incident management team
  • Operations and organization of a crisis management team/incident management team
  • Members’ roles and responsibilities
  • Matrix of when these responsibilities are usually activated
  • Regulatory guidance; e.g., NFPA 1600.
  • How the Crisis Management Team/Incident Management Team interfaces with the public sector
  • Role of the public sector and value of partnerships
  • Incident Command System and its relationship to the Crisis Management Team/Incident Management Team

 #4. Corporate Crisis/Incident Management Team Training and Site-Specific Tabletop
Exercise

Length: One facilitator leads this 7-hour workshop.
Designed for: Corporate Crisis Management Team, Incident Management Team, and their alternates. Members should have some basic understanding of their respective Corporate Crisis/Incident Management Team roles and responsibilities.
Presentation Format: Lecture and PowerPoint with questions and discussion, followed by a tabletop exercise developed in coordination with a representative of the company’s management team.
Content includes:

  • Operations and organization of a Corporate Crisis/Incident Management Team
  • Members’ roles and responsibilities
  • Matrix of when these responsibilities are usually activated
  • Regulatory guidance; e.g., NFPA 1600
  • How the management team interfaces with the public sector
  • Role of the public sector and value of partnerships
  • Incident Command System and its relationship to the Incident Management Team
  • Site-specific tabletop exercise (2 response segments and 1 recovery segment)
  • Exercise debriefing
  • Social capital surveying to assess the strength of the Corporate Crisis/Incident Management Team on their ability to collaborate for problem solving
  • Post-tabletop Exercise Report: a compilation of all participants’ feedback, including facilitators’ recommendations

 #5. Crisis Management Training, Risk Assessment, Site-Specific Tabletop Exercise

Length: Two Facilitators lead this 10-hour (2-day) workshop.  Day one is a 4-hour workshop on risk assessment. Day 2 is a 6-hour crisis management training and site-specific tabletop exercise. (Information from the day one risk assessments will be incorporated into the discussions of day two.)
Designed for: Corporate Crisis Management Team/Incident Management Team and alternates. Members should have knowledge of crisis management preparedness, response and recovery, in addition to their workplace activities and interaction with other company components. Members should have some tabletop exercise experience.
Presentation Format: Lecture and PowerPoint with question and discussion, followed by a site-specific tabletop exercise developed in coordination with a representative of the company’s management team.
Content includes:

  • Work through a risk assessment of the various participating business units
  • Statistical data regarding business recovery
  • Importance of a Corporate Crisis/Incident Management Team
  • Operations and organization of a Corporate Crisis/Incident Management Team
  • Members’ roles and responsibilities
  • Matrix of when these responsibilities are usually activated
  • How the corporate/incident management team interfaces with the public sector
  • Regulatory guidance; e.g., NFPA 1600
  • Role of the public sector and value of partnerships
  • Incident Command System and its relationship to the Corporate Crisis/Incident Management Team Development of a risk assessment
    • A new way to look at the business’s most critical business process
    • A view of response and recovery gaps
    • Importance of involving the public sector in the process
  • Site-specific tabletop exercise (2 response segments, 1 recovery segment and debriefing)
  • Social capital surveying to assess the strength of the Corporate Crisis/Incident Management Team on their ability to collaborate for problem solving
  • Post-tabletop Exercise Report: a compilation of all participants’ feedback, including facilitators’ recommendations

 #6. Enhancing Business Continuity/Preparedness through Public-Private Partnerships

Length: One facilitator leads this 2-hour workshop.
Designed for: Public- and private-sector stakeholders at the decision-making level.
Presentation Format: Lecture, discussions and Power Point.
Content includes:

  • Role of critical incident management/business continuity
  • Value to public-sector in public-private coalitions
  • Value to private-sector in public-private coalitions
  • Regulatory guidance; e.g., NFPA 1600
  • Statistical information on business continuity/crisis management trends
  • Sharing best practices on public-private partnerships
  • Understanding the six steps to creating a partnership
  • Utilizing planning, training, and exercising through public-private collaboration

#7. Organizational Preparedness/Business Continuity through Public-Private Partnerships

Length: Two facilitators lead this 7-hour workshop.
Designed for: Public- and private-sector stakeholders at the decision-making level; Community Partnership Team. For 25 to 100 participants.
Presentation Format: Lecture with PowerPoint plus four break-out sessions on risk management.
Content includes:

  • Working through the roles of public and private sector, critical incident management
  • Statistical information on business continuity/crisis management
  • Best practices on partnership groups
  • Six steps to creating a partnership
  • Using Incident/Unified Command Systems
  • Identifying opportunities/resources/issues
  • Creating an inventory of skills/education/experience
  • Generation of future partnership agenda and goals
  • Social capital surveying to assess the strength of relationships and level of joint critical incident preparedness between participating organizations

#8. Tabletop Exercising through Public-Private Partnerships, Site-Specific

Length: One facilitator leads this 4-hour workshop.
Designed for: Community Partnership Team; private-sector (businesses and nonprofits) and public-sector organizations of any size or complexity. For 25 to 125 participants.
Presentation Format: Lecture and PowerPoint with discussions, followed by a simulated crisis scenario based on the local private-sector organization’s critical processes and a tabletop exercise developed in coordination with a representative of the organization.
Content includes:

  • Critical incident management/business continuity
  • Crisis Management Team/Emergency Operations Center Team
  • Scenario (2 segments of response, 1 segment of recovery and a workshop summary)
  • Opportunity to validate procedures and identify shortfalls
  • Social capital surveying to assess the strength of relationships and level of joint critical incident preparedness between the participating organizations
  • Post-tabletop Exercise Report: a compilation of all participants’ feedback, including facilitators’ recommendations

#9. Organizational Risk Assessment

Length: One facilitator leads this 4-hour workshop.
Designed for: Businesses, nonprofit organizations, and similar entities of any size or complexity. Designed for 25 to 125 participants.
Presentation Format: Lecture and PowerPoint with discussion.
Content includes:

  • The need for a formal risk assessment process
  • Utilizing a formal risk assessment model applicable to any size of public- or private-sector organization
  • Regulatory guidance; e.g., NFPA 1600
  • Small group opportunity to complete a risk assessment
  • Group report on the risk assessment process
  • Risk Assessment Matrix (RAM) documents, including how-to directions and forms

** Note: This resource is available at a discount to the Council community and strategic alliance partners based upon their level of involvement. Please contact Rob West if you need assistance.


  • Model: SEC503-BCWS10
  • Manufactured by: The Security Executive Council


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